Privacy policy Warmnet Oy

1. Data controller

This is a combined privacy statement and notice in accordance with the Personal Data Act and the EU General Data Protection Regulation (GDPR) for Warmnet Oy (hereinafter the Company) for its customers, potential customers, and website users.

This statement explains how we process your personal data. We collect personal data necessary for managing the customer relationship, such as the customer’s name and contact information, as well as user information related to the service. We collect personal data from the data subject themselves and, where applicable, from other publicly available registers. We process your data as securely as possible. Please review this information and contact us if you have any questions.

2. Purpose and grounds for processing personal data

As a general rule, personal data are processed for the purposes of managing the customer relationship between the Company and the data subject, or for the processing of potential customer relationships (legitimate interest of the controller).

We may use the data of the data subject to collect and analyse user statistics. This information may be used for marketing communications. The processing of personal data for marketing communications is based on the consent of the individual. A person may withdraw their consent at any time by notifying the contact person mentioned above.

3. Rights of the data subject

The data subject has the right to check what personal data concerning them has been stored in the personal data register. The data subject may request us to correct or complete the information to ensure its accuracy.

The data subject has the right to request the rectification or erasure of inaccurate or outdated data, or the transfer of data from one system to another. They also have the right to restrict or object to the processing of their data in accordance with applicable data protection legislation.

The data subject has the right to withdraw previously given consent for the processing of their data, or to file a complaint with the supervisory authority regarding the processing of their personal data if they believe that we are handling their data in violation of applicable data protection legislation. The data subject also has the right to prohibit the use of their information for direct marketing purposes.

Requests regarding the data subject’s rights must be submitted in writing or by email to the Company at the address provided above.

4. Data sources

Customer and potential customer information is obtained with their consent, either during a website visit or through other personal or digital interactions.

5. Possible disclosure of information

As a general rule, data is not disclosed to third parties. Information may be disclosed to third parties to carry out the service. The third party has the right to use the data only for the purpose of carrying out the order.

Where possible, we have chosen secure data centres located in Europe for storing your information. Some of the service providers we use may back up data outside the EU/EEA, in the United States.

6. Register safeguards

The processing of your information is of utmost importance to us, and we operate in accordance with the guidelines below.

• Access to the information is limited to those pre-designated individuals who need to process it in order to carry out the service.
• We use subcontractors who have proven to be reliable.
• Staff are subject to a confidentiality agreement.
• Databases and backups are protected by technical means and are kept in locked and guarded premises.

7. Duration of data processing

Information is processed for as long as it is needed to handle the matter. We will then destroy the data appropriately.

8. Rights to changes

If necessary, we update this statement in a manner worthy of your trust and to achieve the best possible cooperation.

9. Cookies used by our website

If we use cookies on the website, we notify you via a pop-up cookie notice. A cookie is a small text file sent to and stored on the user’s computer, which allows the website operator to recognize frequent visitors, facilitate user login, and enable the compilation of combined information about visitors. With this feedback, we can continuously improve the content of our website. Cookies do not harm users’ computers or files. We use them in a way that allows us to provide our customers with information and services tailored to their individual needs.

Content embedded or linked from other sites

The website may contain embedded content or links to other sites (for example, videos, images, articles, booking systems, forms that open on another page, etc.). Accessing embedded content brought from other sites, or navigating from our site to content on another site, is comparable to the visitor accessing the third-party site directly. These websites may collect information, use cookies, embed third-party tracking cookies, and monitor interactions with embedded content. We are not responsible for the content of these websites or their privacy practices.

If third-party cookies are used on the website, you can read more about them in the website’s cookie policy and also find information on how to disable cookies in the cookie settings.